Hijau88 Privacy Policy — User Information Protection
Your privacy is hijau88's top priority. This document clearly explains how we collect, use, store, and protect your personal information as a user of our platform in Malaysia.
Information We Collect From You
When you register or use the hijau88 platform, we collect several categories of information to ensure our services function smoothly and securely for all Malaysian users.
Account Information: Full name, date of birth, phone number, email address, and encrypted password. This information is required to verify your identity and protect your account from unauthorized access.
Payment Information: Transaction details in Malaysian Ringgit (MYR), including payment methods used, partially masked bank account numbers, and deposit and withdrawal records. We do not store full card numbers or sensitive banking details directly.
Device and Browser Information: IP address, device type, operating system, browser type, language settings, and screen resolution. This data is used to detect suspicious activity and improve platform compatibility across mobile devices.
Usage Data: Pages visited, games played, session duration, actions taken on the platform, and preferences set. This data helps us continuously improve user experience.
- Account and identity information
- MYR Payment Data
- Device & browser information
- Platform usage records
- Cookie Data and Session Tracking
How We Use Your Information
Verifying user identity, preventing fraud, detecting suspicious login attempts, and ensuring each account is accessed only by its rightful owner.
Processing deposits and withdrawals in MYR, managing accounts, providing customer support, and ensuring smooth, uninterrupted platform functions.
Analyzing usage patterns to improve the platform interface, speed, and usability, ensuring the best experience for Malaysian users.
Sending account notifications, security updates, transaction verifications, and relevant service information via email or SMS.
Complying with applicable laws and regulations, including reporting obligations related to financial activities and anti-money laundering measures.
Monitoring gaming patterns to identify users who may need support or limits, in line with our commitment to responsible gaming.
Cookies and Tracking Technologies
Hijau88 uses cookies and similar tracking technologies to enhance user experience and ensure session security. Cookies are small text files stored on your device when you visit our platform.
We use various types of cookies: Essential Cookies required for basic platform functions such as login and session authentication; Performance Cookies that collect anonymous data on how users interact with the platform for improvement purposes; and Preference Cookies that store your personal settings such as language preferences.
You can manage or disable cookies via your browser settings. However, turning off essential cookies may affect certain platform functions. Continued use of the platform indicates your consent to our cookie use.
Data Storage and Security
All hijau88 user data is stored on servers secured with industry-standard SSL/TLS encryption. Access to personal data is strictly limited to staff who require it for their duties.
We retain your personal data as long as your account is active or as necessary to provide our services. After account closure, certain data may be retained for a legally required period before being securely deleted.
Although we take all reasonable security measures, no online system can be guaranteed 100% secure. We encourage users to use strong passwords and never share login information with others.
Sharing Information with Third Parties
Hijau88 does not sell, rent, or trade users’ personal information to third parties for marketing purposes. However, there are limited situations where we share necessary information.
Payment Processors: We share necessary transaction information with third-party payment providers to process MYR deposits and withdrawals. All such providers are bound by strict confidentiality agreements.
Legal Requirements: We may disclose information to authorities if required by law, court order, or to comply with valid legal processes.
Fraud Prevention: When necessary, we may share information with third-party security providers to detect and prevent fraud or money laundering.
In all these cases, we ensure that any shared information is the minimum necessary and recipients are bound by appropriate confidentiality obligations.
- Selling your personal data to advertisers
- Sharing information without clear legal necessity
- Transferring data to countries without adequate protection
- Using data for purposes other than those stated in this policy
Your Rights as a User and How to Contact Us
You have the right to request a copy of the personal information we hold about you. Such requests will be processed within 14 business days upon successful identity verification.
If any information we hold is inaccurate or outdated, you can request corrections via your account settings or by contacting our support team directly.
You may request deletion of your personal data after closing your account. Please note that some data may be retained for periods required by law.
Policy Changes and How to Contact Us
Hijau88 reserves the right to update this Privacy Policy at any time to reflect changes in our privacy practices or legal requirements. Significant changes will be notified to registered users via email or on-platform alerts. We encourage you to check this page regularly.
For any inquiries related to privacy, user rights, or data requests, please contact our privacy team at: [email protected] or via general support email: [email protected]. You may also refer to FAQ page contact us for more information.
Your Data Is Safe With hijau88
We are committed to protecting the privacy of every Malaysian user. If you have any questions about how we handle your data, FAQ page we or our support team are ready to assist.
Privacy Contact: [email protected]